ABOUT CLEANERY PRODUCTS

Where can I buy Cleanery products?

You can buy Cleanery products online from our website in New Zealand, and in a range of supermarkets and specialty stores around New Zealand and Australia, and in the USA. See stockists for a full list of where to shop.

If you're eagerly awaiting the Cleanery revolution to arrive in your country please sign up to our newsletter and join the waitlist to be notified about early bird offers and launch news.

Do you sell bottles?

We do, please check out our range for a choice of bottles and replacement trigger sprays and pump heads.

That said, we really encourage you to reuse a bottle you already have if you can. And feel good about the fact that every Cleanery sachet you use means one less single use plastic bottle in the world.

Bottle stickers are also available as a free bolt on at the check out, so you can easily label your Cleanery bottle or your bottle of choice.

Why is your product a powder and not a tablet?

Great question. In short, because a powder works so much better than any of the tablets you might have seen.

Why? Our formulations are extremely effective, and our sachets contain enough product to actually deliver a proper clean. We don't want to hate on our tablet friends (we reckon any initiative that is trying to reduce single use plastic is a great step) but they don't pack much of a punch. Trust us. When we first set out on the Cleanery journey it was our aim to create a tablet, but we quickly realised they didn't deliver a decent clean.

Our sachets contain an average of 17g of powerful naturally formulated product. The powder pours easily into your bottles and dissolves instantly in water. In comparison, a tablet needs to be small enough to fit through a bottle neck (which really limits how big it can be) and they usually take time to dissolve. The average tablet weighs 6-8g, which includes a whole lot of binders, effervescing agents and other stuff that doesn't contribute to a clean - in other words, they simply don't contain enough active product to have much effect.  Powder for the win.

Seeing is believing, so check out our tile test results which speak for themselves

You can read our full blog on why powder is the clear winner here.

Where are your products made?

Right here, by us, in beautiful New Zealand in our low-emissions, low-energy Auckland facility. We believe in local.

Do your products actually work?

They sure do - no need to compromise between green and clean. We've thrown some serious science at this to deliver super-effective products that really work. We're proud to say that Cleanery eco friendly cleaning products are more effective than traditional products.

Our world class scientists have fundamentally re-invented the science and thinking behind cleaning and personal care to develop naturally better solutions. No nasty chemicals, just plant and mineral based chemistry and scientifically proven formulations.

Don't believe us? Seeing is believing.

What are the Cleanery sachets made from?

Our products are packaged in a small sachet that is more than 99% less packaging than a traditional spray bottle. Our empty sachets weigh less than a gram.

The sachet is made from a film that is recyclable through the soft-plastics recycling system (or you can send them back to us and we’ll see them safely recycled).

Read our full blog on our sachet here

How do I dispose of the Cleanery sachets?

Cleanery sachets can be recycled through the soft plastics recycling scheme. We are a part of the Soft Plastics Recycling Scheme in New Zealand.

If you do not have access to soft plastics drop off points, email us on hello@cleanery.co.nz and we will send you an envelope to collect your sachets in and then return to us.

HOW TO USE CLEANERY PRODUCTS

Talk me through how Cleanery products work

Cleanery cleaning and personal care products are simple and fast to mix up. Fill, tip, shake & spray. Simply fill your bottle with the required amount of warm water, open your sachet of Cleanery product, tip it into a clean bottle, give it a quick shake, wait for 30 seconds and you’re good to go. No hassle or waiting around for products to dissolve.

For our cleaning range, spray and wipe using a cloth as you would with traditional cleaning sprays.

For our personal care range, use as you would your normal products.

How long does the powder take to dissolve?

We know you’re a busy person. Our eco cleaning and personal care products don’t require any long wait time until they’re ready to use. Tip the powder into the required amount of warm water, give it a shake, leave it for 30 seconds to work its magic, and you are ready to get started.

What surfaces can I use the cleaning products on?

Cleanery formulations are designed to be gentle on all common hard surfaces such as acrylics in bathrooms and melamine in the kitchen, and being dye and pigment free also helps to protect surfaces from staining.

Use with caution on marble surfaces and on very worn old enamel baths or particularly worn surfaces of any sort - when diluted our products should be safe to use on these surfaces, but we would advise doing a small spot test first to be safe.

When using them on granite or similar surfaces, we recommend spraying the product on to a cloth and then wiping, rather than spraying directly on to the granite.

As with all household products, we recommend testing them on an inconspicuous spot or doing a skin patch test before using.

Can I use the products on granite?

Yes you can, but we would advise spraying the product on to a cloth and then wiping, rather than spraying directly on to the granite. Never let any cleaning product (not just ours) sit for long periods of time on stone or granite in case it penetrates the porous stone.

If you have any surface queries please reach out, our science team are always more than happy to advise. hello@cleanery.co.nz

Are Cleanery products septic tank safe?

They sure are. Septic tanks, worm farms systems. All good.

What's the shelf life of the products?

Two years in the refill sachet (and probably much more), and as long as your product takes to use up once made.

Once your products are made up in a clean vessel, they can be used like any traditional product.

Are Cleanery products antibacterial?

Our products have all been carefully formulated to have an antibacterial effect (ie kills and removes the true nasties) by using combinations of cleaning materials that have antibacterial properties.

We specifically do not use residual antibacterial ingredients/additives like trichlosan and benzalkonium chloride that encourage bacterial resistance.

Our ingredients also include natural ingredients that naturally help fight harmful diseases. Basically you’ll get a fantastic clean without worrying about building bacterial resistance.

The bathroom cleaner specifically is our most powerful antibacterial cleaner and is hospital grade, 5log.

Official recommendations for thorough cleaning practice in areas you are concerned about is to use an effective cleaning product to clean the surface, and follow with a disinfectant that will be sure to kill anything remaining. Disinfectant kills germs, but it does not clean, which is why it's important to clean first (and in most every day instances, a good cleaning routine with an effective cleaner will remove the need for disinfectant)

WHAT'S IN THE PRODUCTS?

Ingredients List

You can find an overview of our ingredients here - https://www.cleaneryonline.com/pages/ingredients

Please reach out if you have any ingredient-specific questions, our chemists are always happy to help.

What does 'No Nasties' actually mean?

Our ingredients are naturally formulated - plant and mineral based - and septic tank friendly. No nasties. That means:

- No Solvents

- No Silicones

- No Parabens

- No Phthalates

- No Dyes

- No Phosphate, Chlorine and Ammonia

- No GMO, our plant-based ingredients are not extracted from genetically modified crops.

You can view the full ingredients list here.

Are your products vegan?

Our products are vegan and cruelty free. We will never test our products on animals.

Are your products safe?

Absolutely. Cleanery's natural cleaning and personal care products are safe for you and your family. We trust them around our young family and pets, and you can too.

TIPS, TRICKS & TROUBLESHOOTING

What's the best way to use Cleanery products?

Cleanery's cleaning products are designed to be used just like traditional products.

For our cleaning range, spray and wipe using a cloth as you would with traditional cleaning sprays.

For our personal care range, use as you would your normal products.

Blocked Nozzle or Pump Head

To clear a blocked spray nozzle, try submerging the entire head and stem in warm water and squeeze the trigger until clear.

If your spray head or pump head has reached end of life, Cleanery offers replacements on our New Zealand website

Best practice for mixing up products

Use a clean bottle when mixing up your new spray.  Warm water will give best results when mixing up your Cleanery products. If you use extra cold water, allow a little more time for the product to clear and dissolve – don’t worry, it will get there.

Glass Cleaner Usage Guide

For the best result from our glass cleaner please use the following technique:

1/ Clean using damp cloth and sparing use of product (a little goes a long way with the glass cleaner). Rinse your cloth regularly as you go if the window/glass is very dirty.

2/ Once clean, wipe with clean wet cloth

3/ Buff dry with a clean dry cloth

Trigger Spray or Pump Head has failed

The weakest point of any bottle (not just Cleanery bottles) will be the trigger spray head for a cleaning product, or pump head for a hand soap. Even with careful use, the trigger sprays and pump heads will eventually wear out over time due to the springs and mechanisms inside.

Cleanery offers affordable replacements, allowing you to keep using your reusable bottle base indefinitely. Shop here

Read more about our replacement spray heads and pump heads here

SAFETY

Safe Use of Cleanery products

Cleanery products are naturally formulated and very safe, but like any cleaning product should be used safely and sensibly.

  • Avoid contact of powder with skin and eyes.
  • Do not inhale dust.
  • Keep out of reach of children.
  • Use in accordance with directions.
  • If product gets into eyes, flush with water.

For medical advice call:

NEW ZEALAND - 0800 764 766

AUSTRALIA - 13 11 26

USA - contact your local medical provider or the national poisons center

Are Cleanery products septic tank safe?

They sure are. Septic tanks, worm farms systems. All good.

Have Cleanery products been dermatologically tested?

Cleanery personal care products are dermatologically approved. This means that they have been lab-assessed for potential for irritation and allergic reactions. Test are conducted using human volunteers (never animals).

Cleanery products have been designed to be extremely gentle, and have been formulated with sensitive skin in mind.